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At, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website and services, you consent to the practices described in this policy.

1. Information Collection

1.1 Personal Information

When you use our PC repair or upgrade services, or sign up for an account on our website, we may collect certain personal information, including your name, contact details (email address and phone number), and password for your account. Please note that the password provided for your account is securely stored and encrypted and will not be accessible to our staff for any purpose, including PC repair or upgrade services.

1.2 PC Password

If you request PC repair or upgrade services, we may require the password or pin for your PC to facilitate the service. Please note that the PC password is solely used for the purpose of completing the requested service and testing and will not be accessed or shared for any other reasons.

1.3 File Safety and Privacy

We respect the privacy of our customers and take appropriate measures to safeguard their files and personal information. Any files present in a PC provided to for the purpose of PC repair or upgrade will be handled with the utmost confidentiality and will not be accessed or shared without explicit customer consent.

2. Windows Installation

2.1 Windows Privacy Settings

If Windows installation is requested as part of a PC assembly, repair or upgrade service, we prioritize user privacy by disabling all of Microsoft's analytics and tracking features by default. This means that your data and activities on the operating system are not sent to Microsoft for analysis. Customers have the option to enable these features if desired, but we leave it disabled to respect user privacy.

2.2 Setting a Password for Windows Installation

For PCs that require Windows reinstallation, we provide the operating system without a password for ease of setup. It is the customer's responsibility to set a password immediately after installation to ensure the security of their data. We recommend setting a strong and unique password to protect your system and personal information.

3. Information Security

We implement industry-standard security measures to protect your personal information and files from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. Please take appropriate measures to protect your account information and PC password.

4. Third-Party Services

Our website may contain links to third-party websites or services. Please note that this Privacy Policy applies solely to information collected by, and we are not responsible for the privacy practices of external websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

5. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify customers of any significant changes through prominent notices on our website or by email.

6. Contact Information

If you have any questions, concerns, or requests regarding your privacy or personal information, please contact our privacy team at:


Phone: 0138916150

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